Terms of Service

Last updated: January 18, 2025

Please read these Terms of Service carefully before using our platform. By accessing or using our services, you agree to be bound by these terms.

1

Acceptance of Terms

By accessing or using the 5whysexample.com platform (the 'Service'), you agree to comply with and be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

2

Description of Services

5whysexample.com provides AI-powered root cause analysis tools including:

  • 5 Whys Analysis methodology implementation
  • Fishbone (Ishikawa) diagram creation and analysis
  • AI-assisted problem analysis and suggestions
  • Professional reporting and export capabilities

Our services are provided 'as is' and we make no warranties regarding availability, accuracy, or fitness for any particular purpose.

3

User Accounts and Responsibilities

While our basic services do not require account creation, users who create accounts are responsible for maintaining the confidentiality of their account information and for all activities under their account.

Users agree to provide accurate, current, and complete information and to keep this information updated. You are responsible for all content you submit through our platform.

Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any commercial purpose without authorization

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your information.

Your Data Rights:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for data processing
6

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by 5whysexample.com and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you create using our Service. You grant us a limited license to use this content to provide and improve our Service.

Limitation of Liability

IMPORTANT: Please read this section carefully as it limits our liability.

To the maximum extent permitted by law, 5whysexample.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

8

Termination

We reserve the right to terminate or suspend your access to our Service immediately, without notice, for any breach of these Terms or for any other reason at our sole discretion.

Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Dispute Resolution

These Terms shall be interpreted and enforced in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Email

legal@5whysexample.com

Website

https://5whysexample.com

Changes and Updates

These Terms may be updated from time to time. We will notify users of significant changes via email or website notice. Continued use after changes constitutes acceptance of the updated Terms.